10 Hammond Street

Worcester, MA 01610

508-798-0191

Contact Us

Catholic Charities Family Shelter

Our Service Model

The family shelter (subcontracted through Central Massachusetts Housing Alliance Inc.) provides temporary emergency shelter when homelessness cannot be avoided. We support families with a combination of case management and direct service, provided in an environment that affirms the dignity of the individuals being served. Twelve families live at the shelter at any given time. Both one and two-parent families are welcome. The families are referred to our agency through the Department of Housing and Community Development (DHCD) and represent different towns and cities. Every family completes an assessment that helps us to address immediate needs, and move towards self-sufficiency. 

Each family has their own room and shares the following common areas: kitchen, bathroom, living room, playroom and outdoor recreational areas. In addition, parents cook their own meals and participate in chores to maintain the facility.

Families have access to the following resources on site:

HOUSING SEARCH

We work with families to find affordable housing.

FOOD PANTRY

Through our pantry, families can access items if they’re waiting for their benefits to begin or are running low on SNAP.

HYGIENE PRODUCTS

Through donations, we maintain items for families that are new to the shelter or are having trouble affording items.

HOLIDAY ASSISTANCE

During Christmas, we work with area organizations and churches that
donate toys and gifts.

HORIZONS FOR HOMELESS CHILDREN

Each week, volunteers engage the children in reading and activities.

BIRTHDAY WISHES

 Once a month, birthday parties are put on for the children by volunteers.

WORCESTER FAMILY PARTNERSHIP

Staff come in and engage parents and children in activities around literacy.

Ongoing Case Management

We work with parents to assess housing and social service needs. Acting as advocates for families, we help guests to identify and access resources and supports they will need to achieve permanent housing in the community. Families may elect to continue “aftercare” services following relocation to help prevent recurrence of the crisis that caused their initial homelessness.
Parents and children are referred to the following resources:

  • Financial Literacy and Budget Training
  • HiSet (High School Equivalency) Classes
  • Vocational Training
  • Positive Parenting Classes
  • Behavioral Health Counseling
  • Job Search and Resume Preparation
  • Child Care
  • POWER Program