10 Hammond Street

Worcester, MA 01610

508-798-0191

Contact Us

Case Management

Our four area offices – Worcester, Leominster, Greater Milford and Southbridge – serve as the center for a number of programs that provide for basic needs and financial assistance, as resources allow. Our area office staff focuses on assisting individuals and families to address the risk factors that have resulted in food, housing, and socioeconomic insecurity. Our case management efforts are aimed at helping clients to stabilize their immediate circumstances, address any urgent safety concerns, learn to appropriately budget and manage their limited resources, plan for further education or a more stable job placement, and work proactively with the case manager to move along a path to self-sufficiency.

Food Pantries and Food Assistance Referrals

At our Worcester and Leominster area offices, we offer choice food pantries to all individuals and families. We encourage those who visit our pantries to select those items that are most appropriate for their family’s needs, and we make every effort to provide fresh fruits, vegetables and meats that assist them to prepare nutritious meals.

Locations:

  • 196 Mechanic Street, Leominster, MA 01453 | 978.840.0696 (walk-in 8:30am-4pm Monday – Friday)
  • 12 Riverbend St, Athol, MA 01331 | 978.249.4593 (3rd Thursday of each month 10am-3pm)
  • 10 Hammond Street, Worcester, MA 01610 | 508.798.0191 (11:30am-2:30pm Monday – Friday)
  • 79 Elm Street, Southbridge, MA 01550 | 508.765.5936  (10am-11:15am Monday -Wednesday and Friday. Shared space with “Food Share” program to provide food pantry services.)
  • 200 Main Street, Milford, MA 01757 | 508.234.3800 (8am-4:30pm Monday – Friday. Referrals to local food pantries and feeding programs that may assist our client.)

Supplemental Nutrition Assistance Program Outreach Project (SNAP)

Case workers at the four area offices provide outreach and enrollment assistance for new SNAP- eligible households, and also re-certify existing clients for this benefit program. 

Locations:

  • 196 Mechanic Street, Leominster, MA 01453 | 978.840.0696
  • 200 Main Street, Milford, MA 01757 | 508.234.3800
  • 10 Hammond Street, Worcester, MA 01610 | 508.798.0191
  • 79 Elm Street, Southbridge, MA 01550 | 608.765.5936

Financial Literacy

We offer every individual or family that visits one of our area offices the opportunity to take part in both formal and informal financial literacy education. We offer a structured Financial Literacy curriculum in regularly-scheduled sessions, and we also provide one-to-one coaching around creating and maintaining a sensible household budget. 

Locations:

  • 196 Mechanic Street, Leominster, MA 01453 | 978.840.0696
  • 200 Main Street, Milford, MA 01757 | 508.234.3800
  • 10 Hammond Street, Worcester, MA 01610 | 508.798.0191
  • 79 Elm Street, Southbridge, MA 01550 | 508.765.5936

Clothing Closets

At each of our area offices, we provide gently used clothing, shoes and accessories for adults and children. Donations to our clothing closets are welcomed on a rolling basis. Please see list of acceptable items under the donate goods section.

Locations:

  • 10 Hammond Street, Worcester, MA 01610 | 508.798.0191
  • 79 Elm Street, Southbridge, MA 01550 | 508.765.5936
  • 196 Mechanic Street, Leominster, MA 01453 | 978.840.0696
  • 200 Main Street, Milford, MA 01757 | 508.234.3800

Rental and Utility Assistance

As funds allow, our area offices can provide limited financial assistance with rent, mortgage and utility bills. For those who qualify following a structured application process, our staff will make payments on behalf of the account holder directly to the landlord or utility company.

Locations:

  • 196 Mechanic Street, Leominster, MA 01453 | 978.840.0696
  • 200 Main Street, Milford, MA 01757 | 508.234.3800
  • 10 Hammond Street, Worcester, MA 01610 | 508.798.0191
  • 79 Elm Street, Southbridge, MA 01550 | 508.765.5936